Q: When I send in my order, how do I know
that you've received it?
A: We will e-mail you a
confirmation within 24 hours of receipt of your order.
SPECIAL NOTE: Often our e-mail notification will be blocked by your internet service provider because our address is not on your e-mail list or on your authorized list.
Q: What if I do not like the item when I
receive it?
A: We guarantee all our products.
If you are unhappy with any of our items, return them to us within
90 days and we will happily refund your money. No questions
asked.
Q: Do you sell or give my name to others who
will try to sell to me?
A: No. No. No. We value our
customers. Your transaction with us is strictly confidential. We
want you to refer others to us and would never jeopardize your
trust in us.
Q: Why are your products so much less
expensive than your competitors?
A: We have uncovered great
suppliers who work with us to allow us a nice competitive
advantage.
Q: How long should it be before I receive my
order?
A: Orders shipped to U.S. locations should be delivered in
three to five days.
Q: Why do you use "Priority Mail" to ship
your products?
A: We have found that USPS is the
most reliable, least expensive, 6 day per week shipper and more
times than not, gets it there in a 48 hour delivery window.
